Last Updated: April 19,2025
At THE MIG SOLUTIONS LLC, we’re committed to delivering quality products and services with clarity, security, and care. Please review our fulfillment policies below to understand how we process, ship, and support your orders.
1. Product Descriptions
Each product and service listed on our website includes a detailed description, including features, materials (if physical), use-case information, and images to ensure transparency. If you need additional details before purchase, please contact us—we’re here to help.
2. Purchase Currency
All prices are listed in USD – United States Dollar unless otherwise specified. If you are purchasing from outside the U.S., your card issuer may convert the currency at the current exchange rate and apply a foreign transaction fee.
3. Shipping & Delivery Policy
Processing Time: Orders are processed within 1–3 business days from the date of purchase.
Shipping Time: Standard U.S. shipping takes 3–7 business days. Expedited options are available at checkout.
International Shipping: We ship globally. Delivery times vary by destination and customs processing.
Tracking: Once your order ships, you will receive a tracking number via email.
4. Return Policy
We accept returns on physical goods within 14–30 days of delivery. Items must be unused, in original condition, and returned in their original packaging.
To initiate a return, contact us at support@themigsolutions.com with your order number and reason for return.
Customers are responsible for return shipping unless the item is defective or incorrect.
5. Refund Policy
Approved returns will be refunded in the original form of payment or store credit, depending on the circumstances:
- If the item is returned within the allowed window and meets all requirements, you may choose a refund to your original payment method or a store credit refund.
- Store credit refunds are processed as digital gift cards or account credits and do not expire.
- Late returns or returns that don’t meet the full conditions may be eligible for store credit only, at our discretion.
- Non-refundable items/services include digital products, downloadable files, personalized/custom goods, or services already rendered.
Store credit option benefits:
- Store credit is issued faster than bank refunds
- Can be used instantly for future purchases
- Never expires
6. Cancellation Policy
Orders may be canceled if requested within 12 hours of purchase or before shipment.
To cancel, email support@themigsolutions.com with your order number.
Subscription services can be canceled at any time through your account dashboard or by contacting customer support.
7. Customer Support
We’re here to help. For support, use any of the following contact methods:
- Email: support@themigsolutions.com
- Phone: (804)442-7770
- Live Chat: Available on our website [insert hours]
We aim to respond within 24 hours on business days.
8. Legal & Export Restrictions
Certain products may be subject to local laws and export restrictions. It is your responsibility to ensure compliance with your country’s import regulations before purchasing.
9. Security & Payment
Our website uses SSL encryption and is PCI-DSS compliant to protect your payment and personal data. We never store full credit card information on our servers. Payments are processed securely through our verified provider (Stripe).
We accept the following payment methods:
Visa | Mastercard | American Express | Discover | Apple Pay | Google Pay
10. Promotions
All promotional offers, discounts, or trials will include clear terms and expiration dates. Please read all offer conditions carefully before participating.
11. Privacy Policy
We value your privacy. To learn how we collect, use, and protect your data, please refer to our Privacy Policy.
12. Business Address
The MIG Solutions LLC
506 w fells st
Richmond,Va
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